How should the facility ensure emergency contact is available?

Providing a clearly identified non-coin-operated telephone is the most effective means for ensuring emergency contact is available at a gas or fleet service station. This option guarantees that individuals can make calls without the barrier of needing coins or payment, which is crucial during emergency situations when time and accessibility are of the essence. An easily recognizable phone can be located in a strategic area, ensuring that staff or customers can quickly access it when needed.

In contrast, relying on a public payphone or a coin-operated telephone introduces unnecessary barriers, as individuals may not have the required coins or may be uncertain about how to use them in a stressed situation. Although cell phones are widely available, relying solely on them can be unreliable due to factors like poor reception, low battery, or not having a cell phone on hand. Therefore, a dedicated, non-coin-operated phone designed for emergency use significantly enhances safety and accessibility for everyone on the premises.